Full commitment to quality standards and cold chain integrity
EndoCare adopts a strict, written quality policy that governs all stages of our supply chain. We believe that the reliability of hormones, vitamins, and pharmaceutical products begins with selecting licensed sources and ends with safe, digitally monitored storage to ensure patient safety and trustworthy healthcare.
We are absolutely committed to preventing the import or distribution of any product not manufactured in internationally certified Good Manufacturing Practice (GMP) facilities. We also strictly apply Good Distribution Practice (GDP) protocols across our entire network, branch warehouses, and cold chain transport to guarantee 100% supply chain safety.
Digitally monitored cold storage and transport for heat-sensitive pharmaceutical and hormonal compounds.
Receiving medical shipments at entry points in certified cooling containers and transporting them directly to our central warehouses equipped with the latest cooling systems (+2°C to +8°C, or +15°C to +25°C).
Using digital Data Loggers to monitor temperature and humidity inside warehouses and shipping containers around the clock, with instant alerts upon any deviation.
Delivering shipments to hospitals, agents, and pharmacies in all governorates using a fleet of equipped refrigerated trucks and insulated thermal bags.
At EndoCare, we are committed to the continuous monitoring of medication safety post-market. Our Pharmacovigilance system aims to detect, assess, and understand adverse effects or any other drug-related problems to ensure the safe and effective use of all our products and protect the health of Yemeni patients.
EndoCare adopts a precise digital tracking system that documents and records the movement of each pharmaceutical batch (Batch/Lot Number) from the manufacturing source to warehouses and then to the end customer. This system enables us to efficiently manage risks and ensure safety.
Linking the batch QR code to the Certificate of Analysis (CoA) and supporting documents to ensure authenticity.
An approved emergency plan ensuring the ability to locate all packages and withdraw them fully within 2 hours in case of international safety notifications.
To submit a quality complaint, request a Certificate of Analysis (CoA), or inquire about specific batch details, please fill out the form below: