Report a suspected product quality issue to EndoCare+ for appropriate assessment, documentation, and follow-up.
This channel is intended for suspected quality defects or concerns involving EndoCare+ products, including product appearance, packaging, labeling, container integrity, suspected damage, storage-related concerns, or other issues that may affect product quality.
Suspected defects, damaged packaging, labeling concerns, product appearance, container integrity, storage concerns, or other product quality issues.
Report a Quality ComplaintIf a patient has experienced a suspected adverse reaction or other safety-related event associated with a medicine, please use our Pharmacovigilance reporting channel.
Report an Adverse EventFor questions regarding product quality complaints or supporting information, please contact EndoCare+ through the available reporting channel.
If a product quality concern is associated with an immediate medical emergency or suspected serious adverse event, seek appropriate medical care immediately and submit the event through the Pharmacovigilance reporting channel.
Report an Adverse EventFor serious or urgent safety events, use the Pharmacovigilance emergency contact:
+967 784 444 699Your submitted information is received through the designated reporting channel.
Relevant information is documented for appropriate assessment and follow-up.
The reported concern is reviewed according to the applicable internal quality procedures.
EndoCare+ may contact the reporter if additional information is required.
If practical and safe to do so, please retain the affected product, packaging, labeling, batch information, and any relevant photographs until further guidance is provided.
Product quality information may contribute to appropriate quality assessment, traceability activities, and, where warranted, further quality or regulatory actions in accordance with applicable procedures.
EndoCare+ maintains documented procedures for receiving, documenting, assessing, and appropriately following up on product quality complaints. Reported information is handled within the applicable quality and regulatory framework.
If you have questions about our quality complaint process or need assistance, our team is available to help.
Contact EndoCare+